Help Center

Getting an offer is incredibly simple. Go to our sell device page, tell us a little bit about your device, and we will give you an instant offer! The process is incredibly easy and you can get a quote in less than 30 seconds.

After you go through the checkout process, Gizmogul will provide a free shipping label and or shipping kit. Pack your phone safely in a box with the free shipping label, and send your phone into Gizmogul.

We guarantee we will beat any of our online competitors. If you find a better offer from another buyback program, simply email us at info@gizmogul.com and we will either match or beat the offer.

We offer a 30-day price lock, meaning if we receive your phone within 30 days, the price you were quoted is the price you will get.

Of Course! Simply add all of your devices to your cart and go through the checkout process.

No, you can cancel your order at any time with no penalties.

We offer convenient payment options. You can receive an online payment through PayPal, receive a check in the mail, or donate your payment to the charity we are currently partnering with. Payments are processed after we receive and inspect your phone (generally 3-5 business days after the phone arrives).

iPhone trade-in programs are generally carrier-specific and come with more limitations. With trade-in programs, you can only trade in your phone during certain time periods (i.e. every two years). Additionally, many trade-in programs do not buy old and broken iPhones. At Gizmogul, we buy it all! We buy phones in any condition from any provider. You can get cash for your iPhone without having to lock into a contract with a carrier.

No Problem! After we receive and inspect your phone we will notify you via email if there are any discrepancies with the device we received. In the scenario that the device does not match the condition or model selected we may offer a lesser value than the original quote. On the other hand, we may offer more than the quoted amount if the device is in better condition.

New
Device is sealed in original packaging
Device has never been activated or used
Devices must be free of any lock or financial obligations (iCloud Lock & Android Lock)

Fully Functional
Device has signs of use but no major cosmetic damage
Device is working properly with no functional problems
No Chips or Cracks on front or back of device
No LCD damage or defects (no missing pixels, burns or aftermarket LCD)
Devices must be free of any lock or financial obligations.

Broken
Cracked front or back glass of device
Functional Issues (broken buttons, speakers, microphone, water damage)
Phone sensors are not working properly (proximity sensor, GPS)
LCD damage (cracks, discoloration, missing pixels)
Devices must be free of any lock or financial obligations.

Please note: we do not purchase devices with extreme damage or missing components.

How does it work? Every item sent to us is evaluated by our technical staff, by hand, based on the information that you provided. If our evaluation does not match up with the one you completed online, the offer may decrease or increase accordingly. Revised Offers? If your offer changes for any reason, you will receive an adjustment email on the day of inspection with the new value and an explanation of any changes to your offer. If you disagree with our revised offer, we will gladly return your item to you free of charge. How to avoid a Revised Offer? The best way to prevent an offer drop is by providing as accurate an initial assessment as possible. If you need assistance determining the condition of your device(s), please see the condition descriptions above. It is also very common for customers to select the wrong model on our website. If you are not sure the exact model you have please contact us and ask with your device's serial number and ask for assistance before creating a transaction.

Gizmogul does not purchase items that have been reported lost or stolen. We run due diligence for every device IMEI to identify whether a device has been reported either lost or stolen.

Gizmogul never sells or shares any of your personal information. Additionally, during our inspection process all devices are fully wiped and factory restored to industry standards.